INTELLECTUAL PROPERTY, COPYRIGHT AND TRADEMARK
All text, graphics, logos, button icons, images, audio clips, videos, software, downloads, and any other content present on this website is the property of Rolly and is subject to various Slovenian and international copyright laws. Copyrights, trademarks or trade dress of Rolly may not be used without our written permission. Such items include our name and logos, and other graphics, logos, page headers, button icons, scripts, and service names of Rolly products, services, and programs. Your use of the material found on this website is limited to the electronic copying and printing of site pages for personal, non-commercial reasons. Without the explicit written permission of Rolly, any other use of content found on this website (including linking and framing) is strictly prohibited.
By using this website, you agree that you cannot:
- Use the website in any way that may lead to the encouragement, procurement, or carrying out of any criminal activity, or to promote any business, products, or services;
- Use foul, threatening, or offensive language including, without limitation, defamatory, libelous, racist, sexist, ageist, homophobic, or sexually explicit language;
- Distribute illegal, copyright infringing, advertising, indecent, or offensive material, or transfer files that contain viruses, or other harmful programs; or
- Use the website for any purpose other than your personal use.
What information do you collect from me?
Generally, we collect information that may personally identify you when you voluntarily:
- register an account on this Website,
- place an order,
- respond to a survey or communication such as e-mail, or
- engage with another Website feature.
Billing and Credit Card Information
In order to enable payment by you to fulfill your orders, we may collect name, address, telephone number, email address, credit card information, and other billing information. This information will only be shared with third parties who facilitate completion of the purchase transaction, such as by fulfilling orders and processing credit card payments.We will not disclose your billing and/or credit card information with other third parties unless required by law or a court order, or unless disclosure is required to address an issue implicated by the financial transaction.
How is My Information Stored?
We implement a variety of security measures in an effort to reasonably maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential.
We may contact you via email, telephone, text, paper mail, or other delivery method regarding the status and/or delivery of any products or services that you may have purchased through this Website.
Questions and Feedback
We welcome your questions, comments, and concerns about privacy. Please feel free to contact us with any comments and/or concerns regarding this policy.
Orders on this website are placed as follows:
a) Find the products you want and select your size
b) Add the products you wish to buy to the shopping bag
c) Proceed to checkout
d) Supply delivery and billing details
e) Review your order
f) Submit your order
g) Receive an email order confirmation
You will receive your order in 1-3 business days (Slovenia). If you live outside Slovenia your order will be delivered in 3-7 business days.
As you place your order we will send you order confirmation on your email address. You will also receive invoice and tracking number.
To ensure that your package is properly delivered and you receive shipment within the time we advertise, please make sure your address is fully entered and correct.
We want you to be fully satisfied with every item you purchase from Rolly online store. If, for whatever reason, you are not satisfied with your slippers, you can return your purchased items within 15 days of the delivery date if all following conditions are met:
- Returned items must be unworn and unwashed,
- Returned items must be in their original packaging,
- Returned items must still have the original tags attached, and
- You must include the original invoice.
The returned items can be returned via post office to our distribution center:
Ibba Plus d.o.o.
Brnčičeva ulica 29
1231 Ljubljana – Črnuče
Please note that original shipping fees are non-refundable and return shipping costs are the consumer’s responsibility.